Terms of Use

Last Updated: June 16, 2026

Please read this agreement carefully before accessing or using www.Responsery.com. By accessing, using, subscribing, purchasing, or placing an order through www.Responsery.com or any related Responsery website, landing page, application, or online resource, you agree to these Terms & Conditions. If you do not agree to these Terms, please discontinue use, and you are not authorized to use our website, products, or services.

Responsery LLC ("Responsery," "we," "us," or "our") provides website features, products, services, software, digital resources, marketing materials, and access to third-party products and services when you visit www.Responsery.com, use Responsery products or services, or interact with any Responsery online resource. 

We reserve the right to change, update, and revise these Terms at our sole discretion. Please check back often to review any updated Terms.

IMPORTANT NOTICE

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR WEBSITE, PRODUCTS, OR SERVICES.

THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES, LIMITATIONS OF LIABILITY, ARBITRATION PROVISIONS, AND CLASS ACTION WAIVER PROVISIONS. BY USING OUR WEBSITE OR SERVICES, YOU AGREE TO RESOLVE DISPUTES THROUGH BINDING ARBITRATION WHERE PERMITTED BY LAW AND WAIVE CERTAIN RIGHTS TO A COURT HEARING, JURY TRIAL, OR PARTICIPATION IN A CLASS ACTION.

If you do not agree to these Terms, you are not authorized to use our website, products, or services.

SECTION 1 — WEBSITE USE

The website and services are intended for use by adults and businesses.

By using the website, you represent that you are at least 18 years old, have the legal authority to enter into this agreement, and are using the website for lawful business or personal purposes. You agree not to use this site for any unlawful purpose.

SECTION 2 — USER CONDUCT AND LICENSE TERMS

All content and materials on the website—including text, graphics, logos, images, designs, videos, downloads, software, templates, frameworks, systems, wording, colors, and other materials—are owned by or licensed to Responsery and are protected by copyrights, trademarks, service marks, patents, trade-secret protections, and other intellectual property laws. You acknowledge and agree that this content constitutes proprietary trade secrets and that its use is restricted by the terms of this agreement.

You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the website and services for their intended purpose.

You may not:

• Copy, reproduce, distribute, resell, repurpose, upload, post, transmit, or redistribute our materials without our prior written permission
• Use our content to create competing products or services
• Create derivative works based on this site or the products offered within it
• Reverse engineer, decompile, disassemble, or otherwise attempt to access the source code of, or misuse, our software or systems
• Interfere with website security or functionality
• Use our services for unlawful, deceptive, abusive, or harmful purposes

SECTION 3 - PRIVACY POLICY

Your use of the website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

SECTION 4 — INFORMATION YOU PROVIDE

You agree that all information you provide to Responsery is accurate, complete, and current.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree not to impersonate any person or entity or provide false information.

SECTION 5 — EMAIL COMMUNICATIONS AND NEWSLETTER

By entering your first name and email address on any entry page of this website, you understand and agree that you are opting in to subscribe to a free, no-obligation email newsletter offered as a free service by Responsery and its publishers. No purchase is necessary.

By providing your first name and email address and entering this website, you agree that you wish to be subscribed to this newsletter, that you will make no threats and take no additional action against Responsery and its publishers in the event you are unhappy that you subscribed or are unable to remove yourself, and that the inconvenience of receiving an unwanted newsletter will cause you no personal, emotional, or financial harm.

SECTION 6 — ORDER PLACEMENT AND ACCEPTANCE

If you purchase a product or service, payment must be received before your order is accepted.

We reserve the right to refuse, cancel, or limit any order at our sole discretion. Order confirmation does not guarantee acceptance.

All prices are listed in U.S. Dollars unless otherwise stated.

SECTION 7 — REFUNDS

Unless otherwise stated at the time of purchase, all sales of digital products, downloads, templates, reports, training materials, software access, consulting services, and marketing services are final.

Because many Responsery products and services are delivered electronically or involve customized work, we generally do not provide refunds, credits, or prorated billing once access has been granted, materials have been delivered, or work has begun.

SECTION 8 — SUBSCRIPTIONS AND AUTOMATIC PAYMENTS

Some Responsery products or services may be offered on a recurring subscription basis.

By purchasing a subscription, you authorize Responsery or its payment processor to charge your payment method on a recurring basis according to the billing terms presented at checkout or in your service agreement.

Failure to use the services does not relieve you of payment obligations.

You may cancel future billing by contacting us at contact@responsery.com, unless a separate written agreement provides different cancellation terms.

SECTION 9 — SHIPPING FEES

If physical products are offered, applicable shipping and handling fees may be added to your order.

Delivery dates are estimates only. Responsery is not responsible for delays caused by carriers, vendors, weather, supply issues, incorrect addresses, or other circumstances outside our control.

Risk of loss passes to you once items are delivered to the carrier.

SECTION 10 — PRODUCTS, SERVICES, AND PRICES

Products, services, features, and prices listed on www.Responsery.com are subject to change at any time without notice.

We reserve the right to modify, discontinue, or limit any product or service.

We do not warrant that product descriptions, pricing, or website content will always be accurate, complete, current, or error-free.

SECTION 11 — RESULTS DISCLAIMER; NO FINANCIAL OR LEGAL ADVICE

Responsery may provide marketing strategies, direct mail services, templates, training, software, consulting, or other business-related materials. This site is provided as an educational resource.

We do not promise, guarantee, or warrant that you will achieve any specific revenue, profit, sales, response rate, return on investment, business result, or financial outcome. Your results will vary based on many factors, including your offer, market, list quality, pricing, product, reputation, follow-up process, industry, competition, and execution.

The publishers and editors of Responsery are not certified financial or legal professionals, and Responsery does not provide legal, tax, accounting, financial, or investment advice. No information provided on this site constitutes a warranty of any kind, and visitors should not rely solely on any such information or advice. Financial and legal questions should be directed to qualified and certified professionals, and visitors are expected to do their own due diligence and research in selecting one. All content, products, and services are to be used for personal and informational purposes only. Responsery expressly disclaims any liability arising from any strategies presented on the site or in any associated literature.

SECTION 12 — YOUR BUSINESS RESPONSIBILITIES

You are solely responsible for operating your business lawfully and ethically.

You agree to comply with all applicable laws and regulations, including laws related to advertising, marketing claims, direct mail, email marketing, SMS marketing, telemarketing, privacy, data use, consumer protection, and testimonials.

You are responsible for reviewing and approving all marketing materials, claims, offers, and campaigns before use.

SECTION 13 — TESTIMONIALS AND REVIEWS

By submitting testimonials, reviews, comments, images, videos, or feedback to Responsery, you grant us the right to use them for marketing, advertising, and promotional purposes, and you agree that any testimonial you submit becomes the exclusive property of Responsery. This includes, for example, the right to reproduce, edit (for length but not general content), and publish the testimonial, which may include your name or initials and city/state/country of residence.

All testimonials are true, reflect the opinions and experiences of real users of Responsery products, and are submitted voluntarily. Testimonials reflect individual experiences and do not guarantee that you will achieve similar results.

SECTION 14 — COMPLIANCE WITH LAWS

You agree not to use Responsery products or services in violation of any applicable law.

This includes, without limitation:

• CAN-SPAM Act
• Telephone Consumer Protection Act
• Telemarketing Sales Rule
• State privacy and marketing laws
• Consumer protection laws
• Advertising and endorsement rules
• Data protection regulations

You are solely responsible for ensuring that your campaigns, lists, offers, and communications comply with applicable laws.

SECTION 15 — DISCLAIMER OF WARRANTIES

THE WEBSITE, PRODUCTS, SERVICES, CONTENT, SOFTWARE, DOWNLOADS, AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESPONSERY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND AVAILABILITY.

We do not warrant that the website or services will be uninterrupted, secure, error-free, or free from harmful components; that transmission of materials will not be interrupted; that the materials will be accurate or free of errors; or that the site or the server that transmits it will be free of viruses or other harmful elements. Nor do we warrant that any defects will be corrected. You alone assume all risk associated with use of the site, including the full cost of any necessary repair or service to your computer or device.

SECTION 16 — LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESPONSERY LLC, ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING UNDER THEORIES OF NEGLIGENCE.

THIS INCLUDES DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR FAILURE OF MARKETING CAMPAIGNS, AND ANY DAMAGES RESULTING FROM YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR ANY WEBSITE LINKED TO OR FROM IT.

By using the site, you waive any claim against Responsery and its publishers arising from your use—whether intended or not—of any other linked site, including any claim arising from a product or service purchased from a site other than Responsery.com and any claim arising from the security of information (including, but not limited to, credit card information) you use on this site.

IN NO EVENT SHALL RESPONSERY'S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO RESPONSERY (IF ANY) FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE THREE MONTHS PRECEDING THE CLAIM. Certain applicable laws may not allow all of the limitations described herein; should that be the case, Responsery's total liability shall not exceed the total amount paid by you, if any, to access the site.

SECTION 17 — DISPUTE RESOLUTION, ARBITRATION, AND CLASS ACTION WAIVER

Except where prohibited by law, you agree that any dispute, claim, or controversy arising out of or relating to these Terms, the website, products, services, or your relationship with Responsery shall be resolved through final and binding arbitration.

You agree to bring claims only in your individual capacity and not as a plaintiff, class member, or representative in any class, collective, or representative proceeding.

You waive the right to a jury trial and to participate in class actions to the fullest extent permitted by law.

SECTION 18 — RESPONSERY'S ADDITIONAL REMEDIES

In the event of your breach or threatened breach of these Terms, misuse of our intellectual property, or violation of applicable law, Responsery may seek injunctive relief, equitable relief, damages, and any other remedies available by law.

SECTION 19 — INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Responsery LLC, its owners, officers, employees, contractors, agents, affiliates, vendors, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from:

• Your use of the website or services
• Your violation of these Terms
• Your violation of applicable law
• Your marketing campaigns, lists, claims, or offers
• Your infringement of another party's rights
• Any activity conducted through your account

SECTION 20 — COPYRIGHT AND TAKEDOWN PROCEDURES

Responsery respects intellectual property rights. Neither Responsery.com nor any element of it—including, without limitation, audio, text, graphics, animations, videos, images, or other materials—may be copied, repurposed, uploaded, posted, transmitted, or redistributed without permission, as further described in Section 2.

If you believe that content on our website infringes your copyright, please contact us at contact@responsery.com with sufficient information to identify the allegedly infringing material.

SECTION 21 — THIRD-PARTY LINKS AND SERVICES

Our website or services may contain links to third-party websites, tools, platforms, vendors, or services. The links on Responsery.com are provided for the convenience of visitors.

We assume no responsibility for any content you find on sites that link either to or from our site, including responsibility for accuracy, compliance with any laws, or for any viruses or other harmful elements those sites may contain. We are not responsible should any site link you to content you find offensive. We do not endorse, warrant, or guarantee the products, services, information, quality, policies, pricing, availability, or performance of any third-party site or service.

Your use of third-party services is at your own risk and subject to those third parties' terms and policies.

SECTION 22 — TERMINATION

We may suspend or terminate your access to the website, products, services, or account at any time, with or without notice, if we believe you violated these Terms or used our services improperly.

You may terminate your use of the website at any time by discontinuing use.

Provisions related to intellectual property, payment obligations, disclaimers, limitations of liability, arbitration, indemnification, and governing law shall survive termination.

SECTION 23 — NO WAIVER

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

Any waiver must be in writing and signed by an authorized representative of Responsery.

SECTION 24 — GOVERNING LAW AND JURISDICTION

These Terms shall be governed by the laws of the State of South Carolina, without regard to conflict of law principles.

Subject to the arbitration provisions above, any permitted court proceeding shall be brought in the state or federal courts located in South Carolina.

SECTION 25 — FORCE MAJEURE

Responsery shall not be liable for delays or failures caused by events beyond our reasonable control, including acts of God, natural disasters, labor disputes, internet outages, platform failures, government actions, war, terrorism, supply chain issues, payment processor outages, or third-party service interruptions.

SECTION 26 — ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms in connection with a merger, acquisition, sale of assets, reorganization, or other business transaction.

SECTION 27 — ELECTRONIC SIGNATURE

By using the website, submitting forms, creating an account, clicking purchase buttons, or otherwise indicating acceptance, you agree that your electronic actions constitute your signature and acceptance of these Terms.

SECTION 28 — CHANGES TO THESE TERMS

We may update or modify these Terms at any time, at our sole discretion. Changes become effective when posted on the website unless otherwise stated. Please check back often to review any updated Terms.

Your continued use of the website, products, or services after changes are posted constitutes acceptance of the updated Terms.

SECTION 29 — SEVERABILITY

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 30 — ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any applicable order forms, checkout terms, service agreements, or written agreements, constitute the entire agreement between you and Responsery regarding your use of the website, products, and services.

The website Responsery.com is operated by its publishers. You may contact us using our convenient contact form.